We are committed to providing each customer with exceptional service. Our refund policy is program-specific due to the varying nature of our programs.
High Ticket Webinars:
High Ticket Webinars offers a full money-back guarantee after two conditions are met: The client must attend the first day of the upcoming Bootcamp in full. The client must then request their full refund and not attend the second day. The client will not under any circumstances receive a refund leading up to the event.
Expert Speaker & Presentation Coaching Program:
There is a strict no refund policy on this program. This is due to the intensive level of coaching offered within these programs, alongside the exceptionally high standard of training within the modules. Each program requires a phone call to enrol so we can qualify and ensure you are best suited for this type of coaching program before you make a decision. However there is a 1 week cooling off period where you can request a refund providing you have only completed no more than the first of the coaching sessions.
Online Live Events & online workshops:
For our live events and workshops, unless stated otherwise, the 30-day refund policy applies, as long as notice of the refund is given at least 30 days prior to start date of the event/workshop. Sadly this means that tickets purchased within 30-days of the event cannot be refunded under any circumstance. We reserve the right to cancel and refund workshop attendees should we feel the workshop will not be right for them or their business.
Please email info@speakonthespot.com for answers to queries.